OTT conversion data has now been restored for all impacted dates and verified by QA.
Posted Mar 27, 2025 - 08:39 PDT
Update
We continue to reprocess the missing data for 3/13 and expect that process to complete at approximately 7:00 PM PDT.
Posted Mar 26, 2025 - 15:30 PDT
Update
Data is now available for dates 3/9-3/12, and 3/14-present. We are still awaiting restoration of 3/13 data. Thank you for your patience.
Posted Mar 26, 2025 - 08:13 PDT
Monitoring
A fix has been implemented for the drop in OTT conversions and it is currently under QA review. We will provide a status update in the morning 3/26.
Posted Mar 25, 2025 - 17:51 PDT
Update
A fix is currently in progress for the drop in OTT conversion data for 3/9-3/13 and 3/18-present. We will provide another update as information becomes available.
Posted Mar 25, 2025 - 15:19 PDT
Identified
We are currently investigating a drop in OTT conversion data impacting dates 3/9-3/13 and 3/18-present.
Posted Mar 24, 2025 - 17:47 PDT
This incident affected: Dashboard/Site Availability (iSpot Analytics), SaaS Data Availability (Unified Measurement), and Key KPIs (OTT Conversions).